Title: Sales Training Manager
Reports to: Director, Training & Sales Enablement
Location: Remote, East Coast Preferred
Position Summary:
The Sales Training Manager is responsible for designing, implementing, and continuously improving sales and clinical education programs for Ambu’s product portfolio, with a primary focus on Sales Representatives and Clinical Specialists. This role ensures the field organization is fully prepared to engage customers not only on product features and clinical value, but also on the financial, operational, and strategic impact of Ambu solutions.
This position plays a critical role in new hire onboarding, product launches, and ongoing professional development, leveraging adult learning best practices and innovative delivery methods. The Sales Training Manager partners closely with cross‑functional commercial and clinical stakeholders to ensure training aligns with business priorities, customer needs, and the evolving healthcare marketplace.
Key Responsibilities
Training Strategy & Program Development
- Design, execute, and evaluate comprehensive sales training programs, including new hire onboarding, product and clinical training, procedural and disease-state education, competitive differentiation, sales methodology, economic selling, and product launch support.
- Develop and maintain sales training curricula and supporting materials using adult learning principles.
- Lead the design and execution of training for new product launches, ensuring alignment with clinical, procedural, and commercial strategies.
- Maintain subject matter expertise across disease states, products, therapeutic areas, and customer segments.
Delivery & Field Enablement
- Deliver training through multiple channels, including instructor-led classroom sessions, virtual learning, e-learning, regional and national sales meetings, and conferences.
- Effectively model and coach best-in-class training delivery techniques.
- Build field sales and clinical trainer capability to drive sales effectiveness, clinical competency, technical knowledge, customer understanding, and healthcare economic acumen.
- Attend and support sales meetings and field events aligned to corporate initiatives.
Cross-Functional Collaboration
- Partner closely with Sales, Marketing, Commercial Operations, Medical Affairs, HR, R&D, Health Economics, and RA/QA to ensure training is aligned with strategic imperatives and regulatory requirements.
- Collaborate with Product Marketing to integrate portfolio strategy, messaging, and collateral into training programs.
Measurement & Continuous Improvement
- Continually assess the effectiveness of training programs using defined metrics and evaluations.
- Use insights and data to recommend and implement improvements to training content, design, and delivery.
- Stay closely engaged with the field to remain current on market dynamics, competitive landscape, and evolving selling practices.
Leadership & Operations
- Manage and develop Field Sales Trainers, ensuring a consistent and high-quality training experience.
- Support global and U.S. clinical and product launch training initiatives.
- Maintain training materials, systems, and facilities, including the corporate training center in Columbia, MD.
- Provide regular status updates, metrics, and key activity reports to manager
- Ensure compliance with FDA regulations, company policies, and standard operating procedures.
Qualifications
Required
- Bachelor’s degree (BS/BA)
- 5+ years of experience in medical device sales, training, marketing, or clinical roles.
- Demonstrated passion for education and developing others.
- Strong ability to simplify and clearly explain complex clinical and technical concepts.
- Excellent presentation, facilitation, and interpersonal skills.
- Strong project management skills with the ability to manage multiple priorities and meet deadlines.
- Proficiency with Salesforce.com and Microsoft Word, Excel, and PowerPoint.
Preferred
- Prior field sales or clinical specialist experience in endoscopy or acute care portfolios.
- Experience supporting acute hospital customers.
- Experience leading or managing field-based trainers.
Core Competencies
- Medical sales process, product, and procedural knowledge
- Adult learning and instructional design
- Strategic thinking and cross-functional collaboration
- Strong communication and influencing skills
- Organization, prioritization, and attention to detail
- Ability to perform effectively in a fast-paced, changing environment
- Professional composure under pressure
Work Location & Travel
- Remote, preferred East Coast.
- Travel required up to 30–50%, domestic
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