Responsibilities: 

• Handle customer’s feedback/ complaints, conduct failure investigation, work with site engineer to perform simulation where required, to resolve quality feedback.     
• Involved in product review revalidation, CAPA activities as assigned.     
• Compile investigation report, response to initiator and advice product manager on critical issue as required.     
• Perform routine data analysis as appropriate for routine monitoring of product quality.  
• Maintain Risk Management files.     
• Other QA admin function, as identified.

Requirements: 

• Degree in science or equivalent.
• Min 2 years in QA/QC.
• Knowledge in ISO13485.
• Experience in Complaint investigation. 
• Innovative, committed with good accountability.