Job Title: Sales Enablement Platform Manager
Department: Sales Operations
Location: Hybrid – Columbia, MD (3 days per week)
Reports to: Director of Sales Operations

Job Summary:

We are seeking a senior-level, strategic Sales Enablement Platforms Leader with extensive experience in healthcare or medtech sales environments to drive the optimization and impact of our enablement technologies, including Bigtincan and AcuityMD. In this high-visibility role reporting to the Director of Sales Operations and working closely with our sales leadership team, you will lead the evolution and execution of our sales enablement platform strategy to empower a complex, high-performing commercial organization.

This role requires a proven track record in enterprise-level sales operations and enablement, with the ability to align tools, content, and insights with dynamic go-to-market strategies. You will partner cross-functionally with Sales, Marketing, Compliance, and Commercial Excellence to ensure field teams are equipped with the right information, at the right time, in the right format—driving productivity, consistency, and revenue acceleration.

This is a critical leadership role focused on enabling field force excellence in a highly regulated, fast-paced market, leveraging data-driven platforms to enhance sales effectiveness, ensure compliance, and support scalable growth.

Key Responsibilities:

• Sales Intelligence Strategy & Commercial Enablement
  Lead the strategic integration of AcuityMD into the sales process, transforming data into actionable insights that drive market segmentation, opportunity prioritization, and territory optimization. Design and implement advanced enablement strategies that enhance sales force precision, accountability, and competitive performance.
• Strategic Cross-Functional Leadership
  Serve as a senior liaison across Sales, Sales Operations, and Global Commercial Excellence teams to align enablement technologies with overarching go-to-market strategies. Champion a unified commercial execution approach, ensuring platforms support business goals and field agility across all levels of the organization.
• Sales Onboarding & Capability Development
  Oversee the design and delivery of scalable onboarding and continuous learning programs in close partnership with the National Sales Trainer. Utilize Bigtincan to deliver customized, high-impact learning pathways with a focus on regulatory compliance, clinical expertise, and objection management - ensuring consistent commercial excellence across the field.
• Platform Ownership, Advocacy & Internal Communications
  Act as the senior owner and internal champion for Bigtincan and AcuityMD, driving adoption, change management, and platform optimization. Create and govern high-impact enablement content, including sales playbooks, best practice frameworks, and targeted communications to reinforce field readiness and operational excellence.

• Platform Management & Optimization
  Oversee administration and strategic integration of key sales enablement platforms—Bigtincan and AcuityMD—ensuring optimal performance and seamless connectivity with Salesforce. Drive platform enhancements to support evolving commercial objectives.
• Data-Driven Insights & Performance Optimization
  Lead analytics initiatives to measure engagement, adoption, and effectiveness of enablement platforms. Deliver actionable insights and strategic recommendations to senior sales leadership to inform content strategy and sales effectiveness.

Required Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• 5+ years of successful healthcare sales experience, preferably in medtech
• 5–7 years of experience in sales enablement, sales operations, or platform administration preferred
• Hands-on experience with Bigtincan and/or AcuityMD, or comparable sales enablement and sales intelligence platforms.
• Strong communication, organizational and project management skills.
• Proficiency with Salesforce or other CRMs.

Preferred Qualifications:

• Experience in managing sales tools for a medium-sized to large sales organization, preferably for a medtech or health IT company.
• Familiarity with healthcare provider targeting, KOL identification, and procedure-based selling.
• Strong data literacy and ability to draw insights from platform analytics.